If we made a mistake, we apologize. If our supplier sent defective materials and we didn’t catch it, we apologize for that as well. We want you to have a high-quality item that you love. If we made a mistake (it happens on hand-crafted items); we will refund/replace items that are approved and returned within 30 days of mailing. Please contact us at crafter.consort@gmail.com .
We are a small struggling business. We cannot afford to eat the cost of items on which we did not make a mistake.
